Privacy Policy

1. Introduction

Velspark Technologies ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or engage with our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you contact us, submit a form, or communicate with us. This may include:

• Name
• Email address
• Phone number
• Company name
• Project or inquiry details
• Any other information you choose to share

Technical and Usage Information

We may automatically collect limited technical information when you use our website, including:

• IP address
• Browser type and version
• Device information
• Pages visited
• Time spent on pages
• Referring URLs and usage analytics

This information helps us improve website performance, security, and user experience.

3. How We Use Your Information

We use collected information to:

• Respond to inquiries and communication requests
• Provide, maintain, and improve our services
• Communicate regarding projects, collaborations, or service offerings
• Improve website functionality and user experience
• Maintain internal business records
• Comply with legal obligations and enforce our policies

4. Legal Basis for Processing

Where applicable under data protection laws, we process personal information based on:

• Your consent
• Legitimate business interests
• Performance of contractual obligations
• Compliance with legal requirements

5. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share information with trusted third-party service providers who assist us in operating our website, analytics, infrastructure, communication systems, or service delivery. These providers are required to protect your information and use it only for authorized purposes.

We may also disclose information:

• If required by law or legal process
• To protect our rights, property, or safety
• To prevent fraud, abuse, or security issues

6. Cookies and Analytics

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and understand visitor interactions.

You may disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

We may use third-party analytics tools that collect anonymized usage information.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

When information is no longer required, it is securely deleted, anonymized, or disposed of appropriately.

8. Data Security

We implement reasonable technical and organisational measures to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent where processing is based on consent
• Object to or restrict certain processing activities

To exercise these rights, contact us using the details below.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of external websites.

11. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of India, including applicable provisions of the Information Technology Act, 2000 and related regulations.

Any disputes arising under this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in Haryana, India.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated revision date.

We encourage users to review this policy periodically.

13. International Data Transfers

As a global technology services company, we may process or store information using infrastructure, service providers, or teams located in different countries.

By using our website or submitting your information, you acknowledge that your information may be transferred to and processed in jurisdictions outside your country of residence, which may have different data protection laws.

We take reasonable steps to ensure that appropriate safeguards are in place to protect your personal information during such transfers.

14. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Velspark Technologies
Email: connect@velspark.com